Persona validation questions
Here is a list of questions you can ask your customers to validate the personas. Simply make a copy of this and then use it to reference when you’re talking with users.
Get The Template: Persona Validation Questions
so you can capture their answers.
Persona Validation Questions
Here are some questions that will help you validate your personas. Make a copy of this Google Doc and save it to your own Google Drive. Make sure to capture your customers’ answers in a document that you can share with your persona working group and your wider company.
Back story
Where do you live?
What’s your professional background?
How many years of experience do you have?
Goals and objectives
What’s your main objective when you get to work each day?
What are your professional goals or aspirations?
How do you research new products and/or services for your business?
Do you attend any industry events, conferences or trade shows?
A day in the life
What does your company do?
Walk us through a day in your life at your company. What are your responsibilities?
How many employees work at your company?
How many people report to you? What is your organizational structure like?
What do you love about your job?
How has your role evolved?
