Intercom Optimization

Workshop
Written By Raechel Lambert

Get the most out of Intercom’s features with our best practices for conversational marketing, sales, and support.

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Workshop Details:

  • Length: 90 minutes (this workshop requires 1 hour of pre-work)

  • Stakeholders: Product Marketing, Product Management, Sales, Customer Support

  • Goal: Product messaging to be used on landing page and to inform email campaigns, press stories, sales pitches, and more.

Workshop Deliverables:

  • Workshop session recording

  • Workshop Slides PDF

  • Build a Box Messaging Template

  • Private Miro Board

Raechel Lambert

Co-Founder & VP of Product Marketing. Formerly Intercom.

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